Frontier Utilities Energy Rates and Plans

Written by Luke Daugherty/

Edited by Aviva Hauser

Last updated 02/22/2024

Save for your home or business in minutes!

Enter your ZIP code to get started

Are you moving to a new address?

frontier logo
SaveOnEnergy rating
information
4.6/5

At SaveOnEnergy, we work to offer accurate information with editorial integrity.Our partners do not direct our editorial content, though we may reference their products in our posts. Read more about how we make money.

About Frontier Utilities

Frontier Utilities is a Texas-based energy provider that aims to offer top-notch customer service and competitive prices for electricity customers. 

Frontier was established in 2008 and now offers electricity plans throughout Texas, along with other deregulated markets in Pennsylvania, Ohio, and New Jersey.  On the free SaveOnEnergy marketplace, you can find and compare multiple Frontier Utilities plans and rates. Enter your ZIP code to get started.

Frontier Utilities electricity rates

Frontier Utilities plans

Frontier Utilities offers a variety of energy plans for residential customers to find an option to fit their needs. Here are some of the most popular Frontier Utilities plans on our marketplace.

Frontier Saver Value 12

This 12-month fixed-rate energy plan allows you to secure a low rate for one year.  It’s tailored to customers who use between 500 and 1,000 kilowatt-hours (kWh) per month, as you’ll get a $50 credit once you meet the minimum monthly usage requirement of 500 kWh. You’ll pay a $150 early termination fee (ETF) if you cancel service before your contract expires.

Frontier Saver Max 12 and 24

The Frontier Saver Max 12 and 24 are fixed-rate Frontier Utilities plans that allow you to pay the same electricity rate for one or two years. These plans are well-suited to customers with high usage habits, as you’ll receive a $125 bill credit for using more than 2,000 kWh per month. If you cancel early, you may incur an ETF of $150 (12 months) or $200 (24 months).

Frontier Saver Plus 12 and 24

Frontier’s Saver Plus 12 and 24 plans offer one- and two-year, fixed-rate options. For each month you use at least 1,000 kWh, you’ll receive a $125 usage credit to keep your rate low. Like Frontier’s other fixed-rate plans, these include ETFs of $150 and $200, respectively. 

Frontier Utilities reviews

Overall SaveOnEnergy score4.6/5
Customer service4.5/5
Online accessibility4.3/5
Plan options 5/5

SaveOnEnergy has 20 years of experience working with various top-tier providers in deregulated markets. Because there are dozens of providers, hundreds of plans, and constantly changing rates, our reviews are not based on first-hand experience. We encourage customers to do their own research, compare multiple plans, and consider their individual priorities when choosing which provider is the best fit for them.

(Ratings updated 12/19/2024)

    • PUC complaint score, if active
    • Google reviews score
    • Satisfaction guarantee
    • Option to cancel and/or change service options
    • Years in business
    • Online bill pay
    • Access to usage trends & alerts
    • Order options
    • Pricing info & transparency
    • Contract lengths
    • Renewable plan options
    • Serviceability

Services offered by Frontier Utilities

Frontier Utilities for residential customers

Frontier Utilities offers an extensive selection of electricity plans for Texas residents. You can choose from a few different fixed- and variable-rate options, and Frontier allows you to switch plans without penalty within the first 60 days if you’re not satisfied. Call the number on your screen or enter your ZIP code to start searching for a cheap residential Frontier energy Texas plan near you.

Frontier Utilities for business customers

Business owners searching for tailored commercial energy solutions and affordable energy prices have several options from Frontier Utilities. Whether you run a small business or a larger operation, you can talk to Frontier about your specific requirements to get the best terms for your business.

Green energy options with Frontier Utilities

All Texas energy plans include a certain portion of green energy, thanks to the significant wind and solar energy generation in the Lone Star State. Frontier’s electric plans include 25.5% green energy, and the company offers rooftop solar installations and plans with free nighttime rates tailored to charging electric vehicles (EVs). If you prefer a 100% green energy plan, enter your ZIP code on our marketplace and filter for green energy to explore options near you.

Other Frontier Utilities initiatives

  • Air conditioner tune-ups: Texas customers served by CenterPoint Energy or Texas-New Mexico Power may be able to get a free air conditioner tune-up. The CoolSaver A/C tune-up is available to qualifying residential customers in single-family homes, duplexes, townhomes, or condos. The tune-up may help you save energy by making your air conditioner more efficient.
  • Charitable contributions: Frontier Utilities supports many Texas charities, including Habitat for Humanity, Workshop Houston, and Kicks 4 Kids. The company also has programs that donate to specific causes when you sign up for premier products. Recipients include the Susan G. Komen Foundation of Houston.
  • Refer-a-friend program: Customers can earn $50 bill credits for referring friends who establish service with the company and pay their first electric bill.

Frontier Utilities service areas

Frontier Utilities is one of Texas’s most widely used electricity providers, serving many large and small communities across the state. The following are some of the cities and Frontier utility service areas where Frontier electricity plans are available:

SaveOnEnergy’s tips for easy electricity service setup

  • Don’t forget to read your plan’s Electricity Facts Label (EFL) before signing up. It contains important information, including:
    • Price per kilowatt-hour based on your energy usage
    • The plan’s percentage of renewable energy sourcing
    • Early termination fees
  • Let your provider handle the setup. Once your order has been confirmed, your new supplier will set up service with your utility, or transmission and distribution service provider (TDSP) – but don’t worry, there shouldn’t be any interruption to your power during the switch.
  • Understand your electricity bill. Your local TDSP will still deliver your electricity and maintain electric infrastructure, including meters and power lines. Your utility fees appear as TDU or TDSP charges on your monthly bill. They are independent of your supplier rate.

How to move or transfer service with Frontier Utilities

Moving service to a different address with Frontier Utilities is a straightforward process. You should aim to notify your provider at least two weeks before your move to ensure a smooth transition. If your new residence is not in the Frontier electric company service area, then you won’t have to pay an ETF when you terminate your plan as long as you provide proof of your move.

Frontier Utilities electric rates in my area

Frontier electricity rates vary because utilities charge delivery fees based on where you live. Two customers with the same Frontier Utilities plan may have different electricity bills if they live in different locations. That’s why it’s important to search for electricity rates for your local area. On the SaveOnEnergy marketplace, you can browse the best electric rates near you. Enter your ZIP code to find accurate local Frontier Utilities rates in cities like Houston, Dallas, and more.

Contact Frontier Utilities

  • Headquarters: Houston and Dallas 
  • Bill pay: Log into your online Frontier Utilities account here or call 1-866-926-8192.
  • Customer service: Call 1-866-926-8192.
  • Outages: Contact your utility company directly.

Frontier Utilities rates in Houston

Frontier Utilities rates in Dallas

Frontier Utilities rates in Fort Worth

Frontier Utilities FAQs

  • When you sign up for a plan, Frontier Utilities will carry out a credit check and may require a deposit if you don’t meet its requirements. To avoid paying a deposit, you can choose a no-deposit or prepaid energy plan such as Frontier’s Power-as-You-Go plan. You may also be able to avoid paying a deposit if you’re over 65 or a victim of domestic violence.

  • You’ll generally only need to pay a cancellation fee if you want to end a fixed-rate plan before its termination date. Frontier’s ETFs are $150 for a 12-month plan and $200 for a 24-month plan. You can avoid the fee if you move out of Frontier’s service area.

  • The answer to this question depends on your personal preferences and energy needs. If you like knowing how the rate you’ll pay for energy each month, a fixed-rate plan may be best. Lower electricity rates in Texas may be available with a variable-rate plan during certain months, but you can also be left with a hefty bill when demand spikes in the summer. Frontier also offers specialized plans for free nights or weekends, which may fit your usage habits better.

  • Frontier offers energy plans for residential and business customers. If you’re a resident, you can access fixed-rate and variable-rate plans. Commercial customers can customize a Frontier energy plan to meet their needs.

Ready to shop for an energy plan? Let’s get you taken care of. Call: 1 (855) 209-8145

Enter your ZIP code to get started

Are you moving to a new address?