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Reliant Energy reviews
| Overall SaveOnEnergy score | 3.5/5 |
|---|---|
| Customer service | 2.5/5 |
| Online accessibility | 3.1/5 |
| Plan options | 2.3/5 |
SaveOnEnergy has 20 years of experience working with various top-tier providers in deregulated markets. Because there are dozens of providers, hundreds of plans, and constantly changing rates, our reviews are not based on first-hand experience. We encourage customers to do their own research, compare multiple plans, and consider their individual priorities when choosing which provider is the best fit for them.
(Ratings updated 02/28/2024)
- PUC complaint score, if active
- Google reviews score
- Satisfaction guarantee
- Option to cancel and/or change service options
- Years in business
- Online bill pay
- Access to usage trends & alerts
- Order options
- Pricing info & transparency
- Contract lengths
- Renewable plan options
- Serviceability
Learn more about how deregulated energy works
Reliant Energy FAQs
You can get started by entering your ZIP code on the SaveOnEnergy marketplace. Then, use the search filter feature and select Reliant from the dropdown list of providers. You’ll find all the Reliant plans offered in your area. You can read about each plan’s features and rates before making your choice. When you’re ready, you can sign up online.
Reliant usually charges a deposit before your service starts. Some customers may be able to waive the deposit, such as those with a high credit score. If you want to avoid paying a deposit, you can check out no-deposit electricity plans.
Reliant Energy was founded in 2000. In 2009, the retail electricity part of Reliant’s business was acquired by NRG Energy, which retained the name Reliant Energy.
That varies based on your home’s energy usage. You can learn how much energy your home consumes every month, then read the Electricity Facts Label to learn about incentives you qualify for based on energy usage. For customers wanting flexibility in plan choices, a variable-rate plan may be the right choice. If you want to lock in an affordable energy rate for a year or two, a fixed-rate plan might be a better solution.