Is a deposit required to sign up with Stream Energy?

Yes, Stream Energy will typically charge a deposit before your service begins. If you’d rather avoid paying a deposit, explore available no-deposit electricity plans in your area.

What is the best Stream Energy electricity plan?

Each customer will have their own answer to this question. Stream Energy offers several plans tailored to different people’s needs. For instance, you can get a 100% green energy plan if you prioritize using clean energy. Alternatively, if you want extended price predictability, you can lock in Stream Energy rates for up to 36 months. Stream Energy also has plans designed for customers who use less electricity.

What happens to my Stream Energy plan if I move before my contract ends?

If you move to an address within the Stream Energy electricity or gas service area, you can take your plan with you to your new home. Just contact Stream Energy ahead of time to arrange the transfer. If you move outside of the company’s service area, you can end your contract and switch to a new energy provider without paying the early termination fee.

Will Stream Energy charge me a cancellation fee?

If you’re on a fixed-rate plan and end your contract before it expires, you’ll have to pay a fee of anywhere from $150 for 12-month contracts to $395 for 36-month contracts. If you have one of Stream Energy’s variable-rate plans, you can terminate your service anytime without penalty.

Compare the Best Stream Energy Rates and Plans

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About Stream Energy

Stream Energy has provided electricity and natural gas services to millions of U.S. customers since 2005. A subsidiary of NRG Energy since 2019, the company is headquartered in Dallas and sells power to customers in deregulated markets like Texas, Georgia, Pennsylvania, Maryland, New Jersey, New York, Illinois, Delaware, Ohio, and Washington, D.C.

Customers can choose from a variety of Stream Energy plans, whether they’re looking for fixed rates, variable rates, or 100% green energy. Compare Stream Energy prices with the latest electricity rates from providers in your area by entering your ZIP code on our marketplace.

Services offered by Stream Energy

Stream Energy for residential customers

Stream Energy offers several different plans for residential customers, each tailored to different usage levels and preferences. Depending on where you live, you may find options for electricity and natural gas services. You can also choose between fixed- and variable-rate plans or options with 100% green energy. To learn more about local Stream Energy electric rates and plan options, call the number on your screen or enter your ZIP code and start exploring.

Stream Energy for business customers

Stream Energy also provides business electricity plans to customers in Texas and several other states. Businesses can secure their rates for up to five years, depending on the plan. Small businesses can enjoy transparent rates and online account management, while mid-sized businesses get custom quotes and white-glove support. To learn more about commercial energy options in your area, fill out our business energy form or call the number on your screen.

Green energy options with Stream Energy

Stream Energy helps customers make an environmental impact through its Stream Green program. Customers can choose an energy plan backed by 100% renewable energy, such as solar energy or wind power. The company also has an eco+ program, where it matches 1,000 kWh of customer usage with 1,000 kWh of green energy purchased. This upgrade comes with a small fee.

Other Stream Energy initiatives

In addition to its energy services, Stream Energy offers several initiatives to help customers manage their energy costs:

Company blog: On the Stream Energy blog, the company shares a variety of tips to help you conserve energy, lower your electricity bill, and more.
Mobile app: Customers can also use the company’s app to view and pay their Stream electricity bills.
Energy assistance: Stream Energy supports energy assistance programs to help families facing economic difficulties pay their energy bills and keep the lights on.

Stream Energy service areas

Stream Energy serves customers in nine states and Washington, D.C., and its plans and pricing vary by service area. The company’s Texas utility service areas include:

Oncor Electric Delivery: This service area spans across Texas, including cities such as Dallas and Plano.
CenterPoint: This utility covers over 2 million residents and businesses in the Houston metropolitan area.
Texas-New Mexico Power: TNMP delivers power to cities such as Houston, Alvin, and the wider Dallas–Fort Worth area.
AEP Texas North: AEP’s northern territory includes much of northern Texas, including Abilene and San Angelo.
AEP Texas Central: This service area includes Corpus Christi, Laredo, and McAllen.

SaveOnEnergy’s tips for easy electricity service setup

Review your plan’s EFL. Don’t forget to read your plan’s Electricity Facts Label (EFL) before signing up. It contains important information, including:
- Price per kilowatt-hour based on usage
- The plan’s percentage of renewable energy sourcing
- Early termination fees
Let your supplier handle the setup. Once your order has been confirmed, your new supplier will set up service with your utility, or transmission and distribution service provider (TDSP) — but don’t worry, there shouldn’t be any interruption to your power during the switch.
Understand your electricity bill. Your local TDSP will still deliver your electricity and maintain electric infrastructure including meters and power lines. Your utility fees can be found as TDU or TDSP charges on your monthly bill. They are independent of your supplier rate.

How to move or transfer service with Stream Energy

If you’re moving into one of Stream Energy’s service areas or transferring your existing service to a new location, it’s easy to get your lights on quickly. Although you should try to provide advance notice to customer service when moving, Stream Energy can usually establish service at your new address within two business days. When you contact the company, one of its representatives will help you complete the setup or transfer process.

Learn more about how deregulated energy works

Texas electricity rates

Calculate your energy consumption

How to set up service

Picking a plan

Moving in Texas

Different types of rates

Stream Energy electric rates in my area

The price you pay for your Stream Energy plan depends on your location, thanks largely to different utility transmission charges. Your rate in Houston, for instance, may differ from what someone pays in Dallas.

To browse cheap Stream Energy electric rates near you, enter your ZIP code above.

Contact Stream Energy

Headquarters: Dallas, Texas
Bill pay: Log into your Stream Energy account to pay your bill online.
Customer service: Call 888-685-7693 or email the company.
Outages: Contact your utility company.

Stream Energy FAQs

Yes, Stream Energy will typically charge a deposit before your service begins. If you’d rather avoid paying a deposit, explore available no-deposit electricity plans in your area.
Each customer will have their own answer to this question. Stream Energy offers several plans tailored to different people’s needs. For instance, you can get a 100% green energy plan if you prioritize using clean energy. Alternatively, if you want extended price predictability, you can lock in Stream Energy rates for up to 36 months. Stream Energy also has plans designed for customers who use less electricity.
If you move to an address within the Stream Energy electricity or gas service area, you can take your plan with you to your new home. Just contact Stream Energy ahead of time to arrange the transfer. If you move outside of the company’s service area, you can end your contract and switch to a new energy provider without paying the early termination fee.
If you’re on a fixed-rate plan and end your contract before it expires, you’ll have to pay a fee of anywhere from $150 for 12-month contracts to $395 for 36-month contracts. If you have one of Stream Energy’s variable-rate plans, you can terminate your service anytime without penalty.

Stream Energy Rates and Plans