Texas Energy Provider Reviews

Written by Caitlin Ritchie/

Edited by Jamie Cesanek

Last updated 02/29/2024

Learn more about the best electricity providers in Texas.

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At SaveOnEnergy, we work to offer accurate information with editorial integrity.Our partners do not direct our editorial content, though we may reference their products in our posts. Read more about how we make money.

SaveOnEnergy reviews Texas energy providers

SaveOnEnergy reviews a range of the top Texas electricity companies to help you narrow down your options when shopping for energy. Deregulation in Texas gives you the power to choose your electricity provider and plan. With so many choices, it’s important to ensure you choose a reliable electric supplier with a good reputation, quality plans, and affordable electricity rates.

Each SaveOnEnergy Texas provider review is based on quantitative data to offer the most objective overview possible. Keep in mind, however, that these reviews are not based on hands-on testing and should serve as a starting point in your own independent research. 

The following is a breakdown of how we’ve reviewed some of the top Texas energy providers. For more details about each company, including its current electricity rates and plan options, visit the provider’s page.

4Change Energy reviews

Overall score: 4.2/5

  • Customer service: 3.9/5
  • Accessibility: 4.3/5
  • Plan options: 4.3/5

Cirro Energy reviews

Overall score: 3.4/5

  • Customer service: 2.9/5
  • Accessibility: 5/5
  • Plan options: 2.3/5

Constellation Energy reviews

Overall score: 3.5/5

  • Customer service: 3/5
  • Accessibility: 4.3/5
  • Plan options: 3/5

Direct Energy reviews

Overall score: 3.5/5

  • Customer service: 3/5
  • Accessibility: 5/5
  • Plan options: 2.3/5

Discount Power reviews

Overall score: 3.4/5

  • Customer service: 2.9/5
  • Accessibility: 5/5 
  • Plan options: 2.3/5

Express Energy reviews

Overall score: 3.5/5

  • Customer service: 3.9/5
  • Accessibility: 2.3/5
  • Plan options: 4.3/5

Flagship Power reviews

Overall score: 3.8/5

  • Customer service: 3.4/5
  • Accessibility: 3/5
  • Plan options: 5/5

Frontier Utilities reviews

Overall score: 3.8/5

  • Customer service: 4.2/5
  • Accessibility: 3.7/5
  • Plan options: 3.7/5

Gexa Energy reviews

Overall score: 4.6/5

  • Customer service: 4.5/5
  • Accessibility: 4.3/5
  • Plan options: 5/5

Green Mountain Energy reviews

Overall score: 3.5/5

  • Customer service: 3.1/5
  • Accessibility: 5/5
  • Plan options: 2.3/5

Payless Power reviews

Overall score: 3.7/5

  • Customer service: 3.7/5
  • Accessibility: 3.7/5
  • Plan options: 3.7/5

Reliant Energy reviews

Overall score: 3.5/5

  • Customer service: 3.1/5
  • Accessibility: 5/5
  • Plan options: 2.3/5

Rhythm Energy reviews

Overall score: 4.4/5

  • Customer service: 3.3/5
  • Accessibility: 5/5
  • Plan options: 5/5

TriEagle Energy reviews

Overall score: 4.8/5

  • Customer service: 4.5/5
  • Accessibility: 5/5
  • Plan options: 5/5

TXU Energy reviews

Overall score: 4.8/5

  • Customer service: 4.9/5
  • Accessibility: 4.3/5
  • Plan options: 5/5

SaveOnEnergy reviews methodology

To help you make an informed decision, we’ve reviewed many of the top Texas energy providers. These SaveOnEnergy reviews are based on three categories:

Customer service

  • Public Utilities Commission of Texas complaint score
  • Google reviews score
  • Satisfaction guarantee
  • Flexibility of service options
  • Years in business

Accessibility

  • Online bill pay options
  • Access to usage alerts and trends
  • Pricing information and transparency

Plan options

  • Contract lengths
  • Renewable energy plans
  • Serviceability
Ready to shop for an energy plan? Let’s get you taken care of. Call: 1 (855) 209-8145

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