Xoom Energy Energy Rates and Plans

Written by Luke Daugherty/

Edited by Jamie Cesanek

Last updated 09/07/2023

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About Xoom Energy

Xoom Energy is a North Carolina-based energy supplier providing electricity, natural gas, and renewable energy services in 19 states and Washington, D.C. Founded in 2011, the NRG Energy subsidiary powers homes and businesses in deregulated energy markets like Texas, Pennsylvania, New York, and more.

The SaveOnEnergy marketplace allows you to compare rates from many providers in Texas to decide if Xoom Energy is right for you. Enter your ZIP code to get started.

Xoom Energy plans

Due to deregulation in 2002, Texas residents have the power to choose their retail electric provider (REP). Texas has a variety of available electricity providers operating in the state. SaveOnEnergy offers detailed plan and pricing information on providers across Texas, along with helpfulTexas energy provider reviews.

Although you won’t find Xoom Energy plans on the SaveOnEnergy marketplace, here are a few of the most popular options on the company’s site.

SureLock 12–36 Unbundled

Xoom Energy’s SureLock plans offer fixed rates for one to three years, so you can plan for your electricity budget for the long term. Each plan includes a $4.99 monthly base charge, and your rate will decrease if you use more energy. As with most fixed-rate plans, you’ll pay an early termination fee (ETF) of anywhere from $150 to $395 if you cancel your plan before the contract ends.

RescueLock12 Unbundled

The RescueLock plan offers a 12-month fixed rate with a cause. You’ll pay a slightly higher Xoom Energy electric rate, but 5% of your monthly charges will be donated to PetSmart charities. You’ll also pay a $4.99 monthly base charge and incur a $150 ETF if you cancel early.

SimpleFlex Unbundled

If you’d prefer more flexibility and the freedom to change plans anytime, the SimpleFlex plan may be a good option. This variable-rate plan doesn’t require a contract, but your rate may change month to month.

Services offered by Xoom Energy

Xoom Energy for residential customers

Xoom Energy offers both fixed-rate and variable-rate plans for residential customers. Contracts range from monthly to 36 months. The company also offers some plans featuring a higher percentage of renewable energy. Call the number on your screen to compare these plans to other options on the SaveOnEnergy marketplace.

Xoom Energy for business customers

As with residential customers, Xoom Energy offers fixed- and variable-rate plans for businesses. Under its Big Business program, Xoom Energy provides custom plans for commercial energy customers with more than $17,000 annually on the commodity portion of their energy bill.

Green energy options with Xoom Energy

For residential and business customers wantingrenewable energy from solar or other sources, Xoom Energy offers green energy options. Plans vary in terms of how much green energy they include, so be sure to check the Electricity Facts Label to determine exactly how much renewable content is included.

Other Xoom Energy initiatives

  • Air filter discounts:Xoom Energy partners with FilterSnap to offer 10% off air filters. 
  • Rewards: The Xoom Xtras program lets you earn rewards points and redeem them for gift cards, merchandise, and more.
  • Community investment: With Xoom Energy’s RescueLock plans, 5% of your energy charges will be donated to PetSmart charities.

Xoom Energy service areas

Xoom Energy offers electric plans throughout the Lone Star State, covering service areas for the following utility companies:

SaveOnEnergy’s tips for easy electricity service setup

  • Read your plan’s Electricity Facts Label before signing up. It contains important information, including:
    • Price per kilowatt-hour based on usage
    • % renewable energy sourcing
    • Early termination fees
  • Enjoy hassle-free supplier setup. Once your order has been confirmed, your new supplier will set up service with your utility or transmission and distribution service provider (TDSP) but don’t worry, there shouldn’t be any interruption to your power during the switch.
  • Understand your electricity bill. Your local TDSP will still deliver electricity and maintain electric infrastructure, including meters and power lines. Your utility fees can be found as TDU or TDSP charges on your monthly bill. They are independent of your supplier rate.

How to move or transfer service with Xoom Energy

Xoom Energy makes it easy to transfer your service to a new address, even offering same-day service transfer in some cases. If you’re moving out of Xoom Energy’s service area or want to explore other options, you can use the SaveOnEnergy marketplace to compare plans and sign up in one simple process.

Xoom Energy electric rates in my area

Xoom Energy electric rates vary across Texas. This is largely due to differences in utility transmission charges, and it means someone in another city may pay a different rate than you, even for the same plan. 

Because of these rate variations, it’s important to search for electricity rates near you. Enter your ZIP code to browse the most up-to-date rates from providers in your area.

Contact Xoom Energy

If you need to contact Xoom Energy about your electricity plan, you can reach the company in a few ways.

Xoom Energy FAQs

  • You can explore Xoom Energy electric rates and plans on the company’s website by clicking “Enroll Now” at the top of the page. To compare these to other options in your area, enter your ZIP code on the SaveOnEnergy marketplace.

  • Like other electricity providers, Xoom Energy runs a credit check on new customers. If your credit score isn’t up to the company’s standard, you may be required to pay a deposit before your service begins. Xoom Energy will waive this deposit requirement in some cases.

  • Xoom Energy charges early termination fees (ETFs) for its fixed-rate plans. These range from $150 to $395, depending on the length of your contract. Consider a variable-rate plan if you’d rather avoid an ETF.

  • Xoom Energy’s customer care department is open from 8 a.m. to 11 p.m. ET Monday through Friday and 9 a.m. to 7 p.m. ET on Saturday. You can reach customer service at 1-888-997-8979.

Ready to shop for an energy plan? Let’s get you taken care of. Call: 1 (855) 209-8145

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