Arcadia Community Solar

FAQs about Arcadia

• What kind of services does Arcadia provide?

  As an energy brokerage company, Arcadia helps you get your energy from 100% renewable and clean energy from the sun and reduce your electricity bill. The company connects homes and businesses with a nearby community solar farm or garden. It integrates customer RECs and utility bill charges into a single bill and manages customer service and bill payments. You still receive your energy through the power grid, and the same utility company continues to supply your electricity.

• Why should I join a community solar program?

  Community solar is the most affordable and accessible way for most people to switch to solar energy. Community solar is the best alternative to power your home with low-cost energy if you rent, share your roof, or can’t afford to install solar panels on your rooftop. Joining a shared solar program is typically straightforward, and savings can begin immediately.  

• What do I need to do to sign up for community solar with Arcadia?

  Joining a community solar program with Arcadia is easy. You need to verify the availability of community solar in your area by entering your ZIP code and your utility provider on the Arcadia website. After that, you can sync your utility account details with Arcadia and enter the payment information. It takes only two minutes to join community solar with Arcadia.

• Does Arcadia have a cancellation fee?

  No. Arcadia allows you to cancel your community solar subscription at any time with no fee. If you’d like to cancel your account, you can email Arcadia at support@arcadia.com with the subject line “Cancel My Account” or call (866) 526-0083 between 9 am and 5 pm EST, Monday through Friday.

• What is the disadvantage of joining a community solar program?

  There is only one disadvantage of joining a community solar program. Since you wouldn’t own the solar system as a subscriber to a shared solar program, you won’t be able to take advantage of tax credits and rebates.