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Written by Lisa Iscrupe /
Edited by Jamie Cesanek /
Last updated 07/27/2023
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Palmetto wants to make it easy for anyone to switch to solar and save money while benefiting from using renewable energy. The residential solar company provides customer support throughout the entire process of getting solar panels for your home: from the initial quote, design, permitting, and inspection to the solar panel installation. Palmetto Solar also invests in long-term customer relationships by providing support after installation.
The reviews on this page are not based on personal or hands-on testing because it isn’t possible for our team to test the purchasing and installation process for every installer on the market. Instead, we base our reviews on thorough research, interviews, and unbiased facts about solar installers. The standardized criteria for these reviews include the installer’s BBB rating, number of serviceable states, years of experience, financing options, and the services provided.
You can significantly lower your energy costs by investing in solar panels. Enter some basic information below and we’ll provide an instant, free estimate of solar cost and savings for your home.
Palmetto assures “end-to-end” care, which means the company supports the customer from the initial quote to installation to years of customer service. Customer satisfaction is better because homeowners communicate with just one company instead of several
Palmetto Solar assures “end-to-end” care, which means the company supports the customer from the initial quote to installation to years of customer service. Customer satisfaction is better than other solar companies because homeowners communicate with just one point of contact instead of several independent contractors. This arrangement also makes it easier for the customer to get support, including filing solar warranty claims or general troubleshooting.
Install time for a solar panel system from Palmetto is one to two days. However, according to Palmetto, other processes that go along with solar installation can take a few weeks. Palmetto handles all the paperwork for these applications and approvals, and the timelines of these prerequisites overlap, so the overall duration isn’t extensive. Examples include:
Palmetto currently installs residential systems in these 24 states and the District of Columbia:
Find out more about Palmetto and other solar energy options near you. Answer a few quick questions below, and the solar advisor will reach out to you at your convenience.
Palmetto’s solar installations typically usemonocrystalline Hanwha Q Cells or REC Alpha Pure; however, options can vary by location and availability. Palmetto selects the best solar panels with the following specifications:
Palmetto offers customer support following solar installation in several levels of additional coverage that range in price. Palmetto service requests can be made online or via the Palmetto app. Additionally, if a piece of equipment falls under the manufacturer’s warranty, Palmetto Protect manages these claims on behalf of the customer.
Palmetto offers Sonnen batteries for customers. Sonnen is rated among the best solar batteries. Select from two different Sonnen models, the Sonnen Core or the Sonnen Eco. Both models have an available energy capacity of up to 20 kilowatt-hours (kWh) and come with a warranty of 10 years or 10,000 cycles.
Palmetto offers various solar inverters based on the needs of your solar panel system. Your contract with Palmetto outlines the specific high-efficiency inverter brand and details. Solar inverter repair and replacement after panel installation can also be handled by Palmetto technicians for a fee.
Palmetto only installs solar panels with a minimum 12-year product and 25-year performance warranty. However, many of the solar panel brands Palmetto uses now offer a 25-year product warranty.
The cost of solar panels depends on your home’s energy consumption, as well as the size and location of your home. According to Lawrence Berkeley National Laboratory, the national average price per watt is $3.67, and the average installed cost is $31,558. However, solar companies typically cannot specify an exact cost of a solar system without a home visit.Use the solar calculator to get an estimated solar quote for your home.
When designing your customized solar system, Palmetto will help you identify your energy needs and select the number of solar panels to meet your usage, along with any additional components, such as solar inverters or batteries. Your overall solar panel cost is apportioned according to your home’s energy needs.
Solar systems and components installed by Palmetto can qualify for incentives and rebates in your state. The largest incentive is the 30% federal solar tax credit, which is available to anyone who purchases or finances their solar system. Local net metering programs vary by location. Net metering is the process of sending excess energy generated by your solar system back to the power grid for a bill credit. Check with your utility company to learn their net metering policies and how to apply for interconnection. Incentives, rebates, and net metering are ways to offset the cost of a solar system.
| Year founded | 2010 |
| Types of panels sold | Hanwha Q Cells and REC Alpha Pure |
| Time to install | 1–2 days |
| Battery options | Sonnen battery |
| Financing options | Solar loan or cash (independent financing also accepted) |
| Customer service ratings | Net Promoter Score (NPS) score of 85% (NPS measures customer experience) |
| Palmetto app | Available in the App Store and Google Play |
| Customer support | Four different levels of Palmetto Protect |
Palmetto could be a good fit for your solar needs if you are interested in a national solar provider offering top-tier products and unique customer support. If the quality of solar panel brands and batteries are key in your decision, consider Palmetto for its selection of components (QCells panels and Sonnen batteries, for example). Unlike other companies, Palmetto offers three ways to finance your solar panel system to make it easier for you to qualify for financing and therefore take advantage of the solar tax credit.
| Pros | Cons |
|---|---|
| Two good options for solar panel brands | Options can vary based on location |
| Offers highly-rated Sonnen batteries | No other choice of batteries |
| Variety of payment methods | No tax credit with leasing and PPAs |
| Post-install coverage offered | Some coverage plans have a monthly fee |
Palmetto was founded in 2010 and has been in business for close to 14 years.
Yes, based on our evaluation, Palmetto is a reliable solar company with a proven track record of quality solar installations and customer satisfaction.
Yes. Multiple arrangements may be needed to complete permitting requirements, including meeting HOA or local building standards. According to the company website Palmetto will work on your behalf to define the requirements in your area and secure all necessary permits and approvals.”
According to Palmetto, “We work exclusively with the top solar panel, inverter, and storage manufacturers in the industry and specify components based on your project and location,” however, “equipment offerings will vary by location and availability.” Additionally, Palmetto selects “premium solar panels in solid black with an efficiency rating greater than 19.8%. In most U.S. markets, our standard panel size or power rating is 395-405 watts. Manufacturers must offer, at minimum, a 12-year product warranty and a 25-year linear performance guarantee (though some product warranties extend to 25 years).”
More specifically, according to CNET, “Palmetto installs Q Cells panels and REC Alpha Pure Black panels,” which are both rated among our best solar panels for 2022.