Sunrun solar reviews 2023
Sunrun is a home solar panel company providing a variety of services to power your home with green energy. The company offers personalized design and financing options to fit your budget and energy needs. Sunrun’s seven-step plan keeps the process simple, with solar experts available for guidance along the way. Sunrun is best for customers who do not qualify for financing but still want to install solar panels.
Rating methodology
The reviews on this page are not based on personal or hands-on testing because it isn’t possible for our team to test the purchasing and installation process for every installer on the market. Instead, we base our reviews on thorough research, interviews, and unbiased facts about solar installers. The standardized criteria for these reviews include the installer’s BBB rating, number of serviceable states, years of experience, financing options, and the services provided.
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Explore solar options with Sunrun
After providing an initial design and quote, Sunrun has a seven-step process to install solar panels on your home.
- Roof inspection. Sunrun sends a site technician to survey your roof. They take measurements and review plans to ensure your roof is ready for solar panels.
- Review designs. The design team makes any needed adjustments to the original design based on the roof inspection. They will send you the updated design for your approval.
- Permits. Sunrun takes care of the permitting process and updates you when permits get approved.
- Installation. Sunrun’s installation process takes about one day.
- Inspection. Sunrun schedules an inspection from the city to check that your system is installed correctly.
- Utility connection. Sunrun works with your utility company to connect your solar system to the grid and may install a new meter to help track energy usage.
- Power. Once everything is complete, your system is ready to be powered on.
Sunrun solar products and services
Home solar panels
Sunrun uses monocrystalline photovoltaic (PV) solar panels to collect solar energy. The panels are made of single-crystal silicon with high efficiency and power storage capacity. The black square-shaped panels provide a sleek look to your home and may increase the value of your home in the future.
Solar batteries
Sunrun Brightbox is a battery storage system provided by Sunrun. Solar batteries can store excess energy generated from your solar system to use when the sun is less available, such as at night or during the winter. Some solar batteries are also able to provide electricity during power outages and keepappliances running. In addition to the Sunrun Brightbox, Sunrun offers two other battery options: the Tesla Powerwall and LG Chem.
Solar batteries are not required unless you want a completely off-grid system. Grid-connected systems can benefit from an agreement with your utility company called net metering, where you receive energy credits for sending excess generated energy back to the grid. Net metering benefits vary by state and utility. Consumers that don’t earn savings with net metering may want to consider a battery to optimize solar use.
Sunrun solar warranties
Sunrun’s solar panel warranties last 10 to 25 years, depending on the manufacturer. The panel warranty covers the cost of replacing solar panels with defects or other issues within the specified time frame. The Tesla Powerwall and LG Chem solar batteries have a 10-year manufacturer warranty.
Solar panel energy production declines over time. Sunrun includes a performance warranty guaranteeing the panel production should not decrease by more than 10% to 20% in the first 25 years, or Sunrun will replace all affected panels. Depending on your purchase plan, your solar warranty may include Sunrun’s Protection Plus, a daily monitoring service to ensure your system is working correctly.
Year founded | 2007 |
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Headquarters | San Francisco, CA |
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Service types | Solar panels, batteries, EV chargers, and system monitoring |
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Types of panels sold | Monocrystalline photovoltaic panels |
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Battery options | Sunrun Brightbox, Tesla Powerwall, and LG Chem |
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Cost of Sunrun solar panels
Sunrun offers a free quote to potential customers, giving an accurate price based on your home’s energy needs. Solar panel costs vary by location, panel type, and energy usage. Based on data from the Lawrence Berkeley National Laboratory, the average cost of a solar system in the U.S. is $31,558. There are many ways to reduce the cost of solar systems through federal and state incentives. For example, the Residential Clean Energy Credit offers solar system buyers a 30% tax credit on systems purchased through 2032.
If you’re interested in learning more about the cost of solar panels, fill out our form on this page for a free and instant solar cost estimate. You can also call the number on your screen to receive details about how SaveOnEnergy can help you go solar.
Solar financing options with Sunrun
Sunrun has four financing plans, including a monthly lease, a full lease, a full purchase, and a monthly loan. Solar leases mean you have solar panels on your home, but the solar company owns them; you pay a fixed rate each month for electricity generated by the panels. If you lease your solar panel system, you won’t qualify for the Residential Clean Energy Credit or other solar incentives.
The full purchase option from Sunrun means you pay the solar system’s total cost upfront and own your system. Solar loans mean you own the system with no upfront costs and pay a monthly payment to your loan provider.
Is Sunrun right for you?
If you’re interested in a national installer with over 15 years of experience, Sunrun may be an excellent option for you. The company offers a variety of products and warranties, with a focus on solar leases. By the end of 2022, the company reported owning 61% of the subscription-style market share, about four times more than its competitor.
We recommend doing your research on multiple solar companies by reading customer reviews and receiving price quotes before making a final decision. Customers living outside Sunrun’s service areas must choose a different installer. SunPower and Lumio are other national installers to consider.